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Iowa DNR Customer Service
Mon - Fri, 8:00am - 4:30pm CST
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Contact Information by County
Information / Records Requests
The Iowa DNR maintains three Records Centers: the main Records Center at the Wallace Building, a Records Center for Water Supply at the Wallace Building and a satellite Records Center for Air Quality.
Public Records requests should be sent to:
Open Records Coordinator at 515-725-8218 or
502 East 9th Street, 5th floor, Des Moines, Iowa 50319-0034
DNR Water Supply Records:
Wallace State Office Building
502 East 9th Street, 2nd floor, Des Moines, Iowa 50319-0034
DNR Air Quality Records:
7900 Hickman Road, Suite 1, Windsor Heights, IA 50324
Public Records Requests:
Our open records program facilitates the public’s ability to access open records in person, by phone or via the internet. Please contact the Open Records Coordinator at
email@example.com or 515-725-8218 with any records requests.
• Safety Education duplicate certificate requests (Hunter, Bow, Fur Harvester, Snowmobile/ATV, and Boating Education)- please contact our main phone center at 515-725-8200.
• Boat, ATV and Snowmobile registration requests- please contact our main phone center at 515-725-8200.