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Boil order for portions of Pottawattamie, Harrison, Shelby, Audubon, and Cass County

  • 5/25/2023 3:51:00 PM
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AVOCA, Iowa - Pottawattamie, Harrison, Shelby, Audubon, and Cass County residents and businesses served by Regional Water Rural Water Association, PWS # 8300184, are being advised to boil their water before using it due to a problem in the distribution system resulting in a loss of pressure. The advisory was issued as a precaution until bacteria sample results are available.

The Regional Water system is being repaired and repressurized, and bacteria samples will be collected in accordance with DNR protocol. In the meantime, residents and businesses are being notified via phone calls, website, Facebook, and through local county Emergency Management Administrators.

It is recommended to only drink the water after boiling it first.

  • Bring all water to a boil, let it boil for one minute, and let it cool before using, or use bottled water.
  • Boiled or bottled water should be used for drinking, making ice, brushing teeth, and food preparation until further notice.
  • Boiling kills bacteria and other organisms in the water.
  • The water may be used for bathing and other similar purposes. If the water is colored, use an alternative source such as bottled water."

Affected residents and businesses will be notified when the results are available, and the advisory is lifted.

For more information, please contact Regional Water at 712-343-2413 or Wendy Wittrock at the DNR at 712-249-9297.