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Iowa DNR Customer Service
Mon - Fri, 8:00am - 4:30pm CST
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Information / Records Requests
Contact Information by County
Records Center staff strives to serve both the public and DNR staff by managing the Department's Records efficiently and with a high degree of integrity. The Iowa DNR maintains three Records Centers:
1. Main Records Center at the Wallace State Office Building
502 East 9th Street, 5th floor
Des Moines, Iowa 50319
2. Air Quality Records Center at DNR Air Quality Office
7900 Hickman Road, Suite 1
Windsor Heights, Iowa 50324
3. Water Supply Records Center at Wallace State Office Building
502 East 9th Street, 2nd Floor
DNR Records Centers Hours: 8:00 a.m. - 4:30 p.m. Monday through Friday (except for state holidays)
Payment for all copies must be made prior to receiving the copies. Cash, check, Vista, Mastercard, or Discover are accepted. Estimates required ahead of time are simply estimates made using the schedule of fees. Exact costs for a specific request are provided after the request is completed.Schedule of Fees, Updated 10/2015
Scheduling an appointment with the Records Center to view documents is a time saver for you! Why should you schedule an appointment?
To make an appointment, e-mail DNR.Records@dnr.iowa.gov or call 515-725-8480.
According to Chapter 22 of the Iowa Code as well as Chapter 2 of the Iowa Administrative Code 561, it states that all government records are open to the public, except for a few specific exceptions.