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Iowa DNR Customer Service
Mon - Fri, 8:00am - 4:30pm CST
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STATE PARK RESERVATION PAYMENT POLICIES
DISCLAIMER: Terms, Privacy Information
Details of the State's Disclaimer: Terms, Privacy, & Warranty Information for this Web site are viewable on the State of Iowa home page and are incorporated herein by reference. When you are on the home page, click on "Policy" information at the bottom of the page.
RESERVATION CANCELLATION POLICIES
A nonrefundable cancellation fee will be charged for each reservation item cancelled, $5.00 for each reservation item cancelled online and $7.00 for each reservation item cancelled through the call center. All cancellations must be handled through the call center (1-877-427-2757).
Cabin, Lodge, Shelter Cancellations
A nonrefundable change fee of $5 applies to each reservation item which is changed. All reservation changes must go through the call center (1-877-427-2757).
The last day to change a camping reservation is 4 days prior to arrival if paying by credit card and 21 days prior to arrival if paying by check/money order. The last day to change a cabin, lodge or shelter reservation is 15 days prior to the arrival date.
Camping Fee Schedule
Day-Use Lodge Fee Schedule
Cabin/Yurt Fee Schedule
Open Picnic Shelter Fee Schedule